Enterprise packet investigation · Complex protocols

Understand the packets your systems still depend on.

Developers, sysadmins, SREs, telecom engineers, and OT teams can ask a system question and receive a protocol explanation linked to exact frames, filters, streams, fields, and next actions.

Protocol investigationcapture-to-explanation.pcap

Specialist evidence ready

Packet conversation

CallerIMS corePolicy
0.000sINVITE + SDP
0.042s100 Trying
0.118s403 Forbidden
0.121sACK

Question in plain language

Why did the call fail before media started?

Packet-grounded answerThe signaling path rejects the session before RTP negotiation completes.
Evidence
SIP dialog · response code · SDP offer · exact frames
Filter
sip.Call-ID == "7f2a…" || rtp.ssrc == 0x13ac
Next action
Compare the rejected identity and policy route with a successful call.

Explanatory protocol paths. PacketSafari preserves uncertainty and does not infer missing traffic as a confirmed fault.

Explanatory protocol paths; findings remain capture-specific.

Protocol knowledge, operationalized

The protocol may be specialized. The answer should be usable.

Telecom and industrial systems still rely on deep protocol behavior even when few people on the incident bridge can decode it confidently. PacketSafari preserves that expertise in repeatable investigation paths.

SIP · SDP · RTP · IMS

Voice and IMS

Explain call setup, signaling failure, media negotiation, and one-way-audio evidence.

Diameter · NGAP · PFCP · GTP

Mobile core

Follow subscriber, policy, session, and user-plane evidence across complex control paths.

Modbus · DNP3 · CIP · OPC UA · GOOSE · MMS

OT and industrial

Turn operations, signal timelines, and unexpected controllers into reviewable evidence.

DNS · TLS · SMB · RPC · databases

Enterprise systems

Connect application behavior to the protocol exchange and exact implementation action.

From capture to implementation

A purpose-built packet platform—not a generic agent reading a pasted snippet.

01Ask the system question

Start with the failed call, subscriber session, controller event, or application symptom.

02Discover the evidence

PacketSafari Core Engine and Triage map protocols, connections, anomalies, and exact packet pivots.

03Activate specialists

Relevant protocol specialists interpret supported traffic instead of sending the entire capture into a model prompt.

04Return an actionable answer

Agent explains the exchange, uncertainty, filters, frames, and next implementation check.

Prove the ROI in your evaluation

Reduce the hours between “we have a PCAP” and “we know what to change.”

MONTHLY VALUEHours saved per case × cases per month × blended engineering cost
  1. 01Capture to explanation

    Measure elapsed time from receiving the PCAP to a defensible, packet-linked answer.

  2. 02Expert escalation hours

    Count specialist hours required before and during the same evaluation cases.

  3. 03Team handoffs

    Track network, application, vendor, telecom, or OT escalation cycles per incident.

  4. 04Evidence to implemented fix

    Measure the time between finding the relevant exchange and validating a change.

  5. 05Independent investigations

    Measure how quickly engineers become productive without becoming protocol experts.

PacketSafari does not publish an unsupported universal time-saving percentage. Measure the same captures, questions, and acceptance criteria against the customer’s current workflow.

30
protocol specialists available
150+
expert-curated investigations and playbooks
20+ years
packet and network-analysis experience
1
reviewable evidence trail from question to packet

Current validated profile. Specialists activate only for supported traffic; protocol depth and custom requirements are validated against representative customer captures.